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Veronesi Vanni
Second Opinion Service
Requesting a second medical opinion (or SECOND OPINION) is a fundamental patient right that allows them to confirm a diagnosis, explore treatment options, or clarify doubts about complex conditions. This practice should not be viewed as a lack of trust, but rather as a tool for making informed treatment choices.
When should you request one?
Seeking a second opinion is especially advisable in the following cases:
Uncertain diagnosis or symptoms that persist despite treatment.
Serious, rare, or oncological conditions requiring invasive treatments.
The need to confirm the effectiveness of an existing treatment plan.
Proposal for major surgical procedures.
This SECOND OPINION service was created to provide remote NEUROSURGERY consultations to Italian patients, and in particular to international patients who wish to obtain a second opinion regarding their symptoms and any related neurosurgical pathology, as well as to provide further information on a previously received diagnosis and/or to offer treatment options at our hospital.
It also provides further information on a previously received diagnosis and/or offers treatment options at our hospital.
No telephone or video contact is available; the written consultation will be sent as a PDF.
It should be kept in mind that a subsequent outpatient visit may be necessary to integrate the SECOND OPINION and formulate a definitive diagnostic and therapeutic evaluation.
HOW THE SECOND OPINION SERVICE WORKS:
STEP 1 - GATHER DOCUMENTATION
The patient or person requesting the service must collect clinical documentation and complete the administrative documentation, as indicated in the following paragraphs.
1. CLINICAL DOCUMENTATION
The SECOND OPINION Service is based on the information submitted, so it is essential that the documents are accurate and as up to date as possible.
To request a SECOND OPINION, please prepare all of the patient's clinical documentation, officially translated into English or Italian, describing the history of treatments received from the onset of symptoms and illness to the current state of health.
The following documents are required for a correct evaluation:
· Specialist visit reports
· Hospital discharge letters
· Radiological reports;
If additional documents are required, Veronesi Vanni will request them.
2. ADMINISTRATIVE DOCUMENTATION
Together with the clinical documentation listed in the previous paragraph, to request the Second Opinion Service, it is necessary to download and complete DIGITALLY (NOT BY HAND WITH A PEN) the forms below in Italian or English.
Finally, to complete the request, you must attach an IDENTITY DOCUMENT (ID card or passport).
Please note: The "applicant" field on the "SECOND OPINION REQUEST" form must be completed only if the person requesting the service is not the patient. In this case, the following documents are required:
Valid ID (ID card or passport) of the applicant;
Document certifying the relationship with the patient if the applicant is:
- Parent of a minor with legal custody (with a family register);
-Person exercising guardianship, curatorship or administration of support (provided with supporting documentation).
STEP 2 - SUBMIT YOUR REQUEST
Once all the clinical and administrative documentation indicated in the previous paragraphs has been prepared, all documents must be sent to the following email address: veronesi.secondopinion@gmail.com
Please send a single email with the following information:
Subject: patient's name, surname, and date of birth.
Attachments:
· Clinical documentation;
· Administrative documentation.
To ensure the submitted documents are properly identified, please send attachments in PDF format and name them correctly using the keywords that identify them.
Here are some examples:
· Specialist examination report: "OUTPATIENT EXAMINATION REPORT";
· MRI report: "MRI REPORT";
· Hospital discharge letter: "DISCHARGE LETTER".
STEP 3 - CLINICAL/ANAMNESTIC QUESTIONNAIRE AND PAYMENT FOR SECOND OPINION SERVICE
Once Veronesi Vanni has reviewed the documentation, the patient or service requester will receive a clinical/anamnestic questionnaire within three business days at the email address veronesi.secondopinion@gmail.com that provides detailed clinical information.
After the clinical/anamnestic questionnaire is received and the submitted documents are verified as complete and accurate, the booking confirmation will be sent.
The relevant office will then send instructions for payment via bank transfer.
The cost of the SECOND OPINION service is € 500.
STEP 4 - REPORT DELIVERY
Once payment is received, Veronesi Vanni's SECOND OPINION will be sent within 5 business days.
Important: For any questions after the report has been sent, you must request a SECOND OPINION.
CONTACT US
Veronesi Vanni will be happy to provide you with all the information and support you need at the following contact:
Email: veronesi.secondopinion@gmail.com